Activation Failed - Invalid format of the license key

[xandemarcelo]

"Activation Failed" and "Invalid License Key Format" message appears when trying to activate my license key.
Interestingly, the license management screen appears active.

Best regards
Alexandre.

[Anton Katilin]

Hello Alexandre,

Do you try to activate an old profiler version? Could you please contact support@yourkit.com and provide your license detail.

Best regards,
Anton

[xandemarcelo]

Not. We use the latest version available on the website.
As I said, on the license management screen it registered the current date, my username and my machine name, but it presented the message that prevents me from continuing.

[Anton Katilin]

Could you please contact support@yourkit.com and provide your license detail, as well as a screenshot illustrating the problem.