I have tried EAP Build 610 on our Linux test server without any problems, but when I tried the agent on our new live server with Dual-Core Intel processors I got a strange message.
The agent starts and the GUI connects to the remote host without any errors, but when I try to take a memory snapshot I get the following message:
What is the version of Java (full output of "java -version") on UI side and on Tomcat side? Please also try build #614 (there was a lot of changes since #610).
When I updated to build 614 I cannot connect to Tomcat. I just got a message that telemetry cannot be used since I don't use java 5, and then nothing happens.
I have the same problem with 614, I can't connect to an application that's running under JDK 1.4.2 (1.4.2_03-b02 - I know, kinda old) by File -> Open profiling Session -> local. Nothing happens except some popup that says that "Telemetry is not available".
BTW: Clicking on the "Don't show this message any more" link doesn't work either.
definitely it's a bug. It's fixed in next build #616. I think it will be available for download in a couple of hours. As temporary workaround you can use Java 5.0. Thank you very much for reporting this problem!