I am a new customer.
I can access your site https://yourkit.com (implies port 443) using a browser on my desktop, configured through a proxy server, without any issue.
However, I cannot activate my "floating license" using a proxy configuration setting in the profiler that is equivalent to my browser, which is https://web-proxymain.us.bank-dns.com on port 3128. It refuses to establish a connection. "No Proxy" also refuses to establish a connection
Further, if this is credential issue with username/password, there is no documentation as to what "format" username/password should be entered into the c:\users\<XYZ>.yjp\ui.ini should be.
Can you please help, thanks, Neil Berkowitz
CANNOT HANDLE ACTIVATION REQUEST
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- Posts: 6172
- Joined: Wed Aug 11, 2004 8:37 am
Re: CANNOT HANDLE ACTIVATION REQUEST
Hello Neil,
Proxy user name and password should be specified in ui.ini as plain text via properties -Dyk.proxy.user and -Dyk.proxy.password.
By default, ui.ini contains a template for setting these properties which is commented out:
# Uncomment to configure HTTP/SOCKS proxy user and password (if proxy requires authentication):
# -Dyk.proxy.user=put_proxy_user_here
# -Dyk.proxy.password=put_proxy_password_here
Please uncomment (remove #) and provide the user and the password.
If it still doesn't work please contact [email protected] and provide the profiler log file <user home>/.yjp/log/profiler-ui-<PID>.log
Best regards,
Anton
Proxy user name and password should be specified in ui.ini as plain text via properties -Dyk.proxy.user and -Dyk.proxy.password.
By default, ui.ini contains a template for setting these properties which is commented out:
# Uncomment to configure HTTP/SOCKS proxy user and password (if proxy requires authentication):
# -Dyk.proxy.user=put_proxy_user_here
# -Dyk.proxy.password=put_proxy_password_here
Please uncomment (remove #) and provide the user and the password.
If it still doesn't work please contact [email protected] and provide the profiler log file <user home>/.yjp/log/profiler-ui-<PID>.log
Best regards,
Anton