I am a new customer.
I can access your site https://yourkit.com (implies port 443) using a browser on my desktop, configured through a proxy server, without any issue.
However, I cannot activate my "floating license" using a proxy configuration setting in the profiler that is equivalent to my browser, which is https://web-proxymain.us.bank-dns.com on port 3128. It refuses to establish a connection. "No Proxy" also refuses to establish a connection
Further, if this is credential issue with username/password, there is no documentation as to what "format" username/password should be entered into the c:\users\<XYZ>.yjp\ui.ini should be.
Can you please help, thanks, Neil Berkowitz