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Support email is not working

Moderators: Vladimir Kondratyev, Anton Katilin

Support email is not working

Postby geevee » Tue Oct 13, 2015 9:37 am

Hello,

Why do you publish support email address (support@yourkit.com), if you don't bother to answer? I have written you three emails during las month, and complete silence was the answer.

If it is your official policy, please acknowledge this in your support terms, which now says "Basic support - Email support with unlimited number of incidents", which is obviously a lie.
geevee
 
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Re: Support email is not working

Postby Anton Katilin » Tue Oct 13, 2015 2:17 pm

Your email has been answered. Sorry for the delay.
Anton Katilin
 
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Joined: Wed Aug 11, 2004 8:37 am


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