Fully featured low overhead profiler for Java EE and Java SE platforms.
Ultimate profiling and monitoring solution for Gradle, Maven, Ant, JUnit and TestNG.
Easy to use performance and memory profiler for .NET framework.

Support email is not working

Moderators: Vladimir Kondratyev, Anton Katilin

Support email is not working

Postby geevee » Tue Oct 13, 2015 9:37 am


Why do you publish support email address (support@yourkit.com), if you don't bother to answer? I have written you three emails during las month, and complete silence was the answer.

If it is your official policy, please acknowledge this in your support terms, which now says "Basic support - Email support with unlimited number of incidents", which is obviously a lie.
Posts: 1
Joined: Mon Sep 21, 2015 12:52 pm

Re: Support email is not working

Postby Anton Katilin » Tue Oct 13, 2015 2:17 pm

Your email has been answered. Sorry for the delay.
Anton Katilin
Posts: 5608
Joined: Wed Aug 11, 2004 8:37 am

Return to Java Profiler

Who is online

Users browsing this forum: Google [Bot] and 10 guests