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My yourkit application doesn't work

Moderators: Vladimir Kondratyev, Anton Katilin

My yourkit application doesn't work

Postby jun » Tue Feb 25, 2020 2:10 am

Hi,
I am using yourkit application version 2019.8-b137 on Mac 10.15.3 (Catalina)
Java version is zulu64-1.8.0.192.
I bought a license and used it last 2 weeks, then yesterday, I couldn't start the application.
How I can solve the problem?
This is the log message from ~/.yjp/log/profiler-ui-<pid>.log
19.8-137 0.009: com.yourkit.Main1: starting...
19.8-137 0.009: com.yourkit.Main1: number of args: 0
19.8-137 0.010: com.yourkit.Main1: offlineOptionSpecified = false
19.8-137 0.018: com.yourkit.o.ke: no update scheduled - nothing to do
19.8-137 0.070: com.yourkit.Main1: oomeDumperStatus: 1
19.8-137 1.055: shmem 42341490: OK
19.8-137 1.055: shmem 42341493: OK
19.8-137 3.900: com.yourkit.util.ba: com.jcraft.jsch.JSchException: Auth fail
at com.jcraft.jsch.Session.connect(Session.java:519)
at com.jcraft.jsch.Session.connect(Session.java:183)
at com.yourkit.k.c.k.d(a:92)
at com.yourkit.k.c.k.c(a:128)
at com.yourkit.k.c.k.b(a:213)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at com.yourkit.k.c.m.run(a:2)

19.8-137 13.043: com.yourkit.util.ba: com.jcraft.jsch.JSchException: connection is closed by foreign host
at com.jcraft.jsch.Session.connect(Session.java:269)
at com.jcraft.jsch.Session.connect(Session.java:183)
at com.yourkit.k.c.k.d(a:92)
at com.yourkit.k.c.k.c(a:128)
at com.yourkit.k.c.k.b(a:213)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at com.yourkit.k.c.m.run(a:2)

19.8-137 13.189: com.yourkit.util.ba: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketException: Connection reset
at com.jcraft.jsch.Session.connect(Session.java:565)
at com.jcraft.jsch.Session.connect(Session.java:183)
at com.yourkit.k.c.k.d(a:92)
at com.yourkit.k.c.k.c(a:128)
at com.yourkit.k.c.k.b(a:213)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at com.yourkit.k.c.m.run(a:2)

Thanks.
jun
 
Posts: 11
Joined: Fri Feb 07, 2020 7:02 am

Re: My yourkit application doesn't work

Postby Anton Katilin » Tue Feb 25, 2020 8:05 am

Hi,

There is a problem with authentication:
com.jcraft.jsch.JSchException: Auth fail


Please ensure you have properly specified SSH user name and "Authentication settings".

Best regards,
Anton
Anton Katilin
 
Posts: 5911
Joined: Wed Aug 11, 2004 8:37 am

Re: My yourkit application doesn't work

Postby jun » Wed Feb 26, 2020 3:39 am

Hi Anton,
Meaning, I should fix ssh configuration to monitor server, right?
But for now, the problem is that I cannot see any UI, so cannot fix it.
I think I can fix or remove ssh configuration when I can see UI, but yourkit application seems broken, so cannot see any UI.
Thank.
jun
 
Posts: 11
Joined: Fri Feb 07, 2020 7:02 am

Re: My yourkit application doesn't work

Postby Anton Katilin » Wed Feb 26, 2020 6:13 am

Hi,

I'm afraid I don't understand what you mean.

Do you mean you cannot start the profiler UI?
Or in the profiler UI you don't see your remote application in the Welcome screen?

Could you please provide the log file in full. Please send it to [email protected] if you cannot share it here in the forum.

Best regards,
Anton
Anton Katilin
 
Posts: 5911
Joined: Wed Aug 11, 2004 8:37 am

Re: My yourkit application doesn't work

Postby jun » Wed Feb 26, 2020 9:37 am

Dear Anton,
I sent an email.
Thanks.
jun
 
Posts: 11
Joined: Fri Feb 07, 2020 7:02 am

Re: My yourkit application doesn't work

Postby Anton Katilin » Wed Feb 26, 2020 9:54 am

We answered your email.
Anton Katilin
 
Posts: 5911
Joined: Wed Aug 11, 2004 8:37 am


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