Hello all,
In my company we are having a lot of trouble with connection timeouts with the agent and the profiler, after starting a "CPU Tracing" profile we get an error message "There's not application running or profiler agent is incompatible with profiler, Detail: Read time out"; after clicking the "OK" button the actual message to start profiling is not affected because the agent is actually profiling; after running load for about 10 minutes, and trying to save the snapshot the profiler just hangs and will not download the file, I've left my computer running through out the night and was not able to successfully download my file.
Current setup
Server: Linux centOS
Local/Client: window 7
YourKit version: 2017.02-b63
Port Listening: 10001
Questions for everyone
1. Does any know if there's a range of ports on which the agent communicates with the profiler (from the server to the client since client to server is on port 10001)? We have a firewall that only whitelists port 10001 between client and server
2. When we do a profile that generates a small file (less than 500 MB) we don't have issues downloading the snapshot, we have problems usually with files over 1 GB. Does anyone have the same issue when capturing large files?
Thanks,
Tomas